FAQ

For everything else
you wanted to know

The most important answers at one click:

  • How can I make a reservation at the hotel? +

    Booking, availability & prices: visit our website www.friendly-cityhotel-siegburg.de - if you need more details please contact us and write an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Can I get a coupon for the Friendly Cityhotel Oktopus? +

    Relax and enjoy your time.. Present someone with a stay at the Friendly Cityhotel Oktopus.
    You determine the dates. A great gift for Christmas, a birthday or any other occasion.
    Read more about our coupons here...

  • What is included in the price? +

    • Buffet breaktfast (weekdays: 06.30 am – 10.00 am, on the weekend: 07.30 am – 11.00 am)
    • Safe wifi in the whole building
    • Gym (TECHNOGYM) & sauna (Finnish & organic)
    • Indoor & outdoor swimming pools
  • Is there any wifi? +

    Safe wifi is available in the whole buildung for free.

  • How many persons can stay in one room? +

    It depends on the number of persons you are coming with. We offer four different categories.
    You can choose from the category FRENCH to SUITE.
    Extra beds are possible in the category DOUBLE ROOM COMFORT.

  • Where can my children sleep? +

    Children and adolescents:
    0-4 years free of charge in parents bed / cot € 5.00 per night
    5-12 years € 25.00 per night including breakfast (extra bed in parents room)
    13-16 years € 35.00 per night including breakfast (extra bed in parents room)
    From 17 years € 50.00 per night including breakfast (extra bed in parents room)

  • Parking +

    How you can find us. Whether you come by car, bus, train or foot.

  • What is the Check Out time? Can I still store my luggage afterwards? +

    Check Out time is 11.00 at the latest but you are welcome to store your luggage in the luggage room afterwards and pick it up anytime.

  • How far is it to the city centre? +

    The Friendly Cityhotel is located close to the city centre of Siegburg. You only need about 8 minutes to reach the centre by foot. The Michaelsberg abbey can be reached in 20 minutes.
    The city hall as well as the city museum and the market place can be reached in 10-15 minutes.

  • How can I find the appropriate room for me? +

    All the rooms are furnished discreetly, elegantly and comfortably. We want you to feel good.
    The best way to find the right room for you is calling us so we can help you with that.

  • SOS! I am suffering from an allergy. Is it still possible to have a good time at the Friendy Cityhotel? +

    We are pleased to take account of any allergies and specific requests of our guests.
    Please tell us in advance about what we have to mind so we can prepare our kitchen crew.

  • Which payment options do you accept? +

    We accept MasterCard, Visa, JCB, AirPlus and Maestro.

    Please note that we do not accept cash.

  • Pets +

    We also welcome your four-legged beloved ones!

    To ensure a smooth and trouble-free contact between our guests with and without dogs we ask you to consider the following:

    We ask for your understanding that dogs are not allowed in:

    • The restaurant
    • The gym
    • The indoor and outdoor swimming pool areas

    There are great walkways along the river Sieg, in the close-by forest or along the Siebengebirge vineyards.

    We charge € 25,00 per dog and night (no dog food included) for cleaning the room with a pet.
    If you like to take your dog to dinner we are happy to make a reservation for you in a selected area in our restaurant.

  • Packages +

    Visit offers & packagesffers & packages on our homepage or ask our receptionists.

  • Post +

    You can post letters at the reception.

  • Smoking +

    Our hotel is a non-smoking hotel so it is not allowed to smoke in the hotel rooms or in public places.

  • Umbrellas +

    You can purchase umbrellas at the reception.

  • Reception +

    The reception is open 24hrs a day.

  • Hotel safe +

    It is possible to deposit your belongings in a safe in your hotel room for free.

  • Events/ seminars +

    We are pleased to inform you at the reception about event & seminar options in our hotel.

  • Newspapers/ Oktopus News +

    Digital & for free.. Easy, relevant and ecofriendly to download from our Media Box.

  • Have you forgotten something? +

    Please contact our reception or write an e-mail.

Also of interest

Hotel

Our hotel

Room

Rooms & arrangements

conferences

Conferences & exhibitions

Events

Events & celebrations

Restaurant

Eat & drink

Fitness

Sports & water park

Discover siegburg

Discover siegburgn